Overview
What is Blackbaud NetCommunity?
The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks.Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users:Connect…
Blackbaud NetCommunity helped us raise more funds!
basic but useful
1) it hosts our donation forms
2) we create event registration forms (only ticketed events)
3) we send out e-blasts from …
Solid
Blackbaud NetCommunity: Better Results in Fundraising
NetCommunity - Integration is Key
Perspective from a Newbie!
Blackbaud NetCommunity is not the most user-friendly, however integrates with Blackbaud products
Completely Satisfied
My co-worker, NetCommunity
My Blackbaud NetCommunity Review
- Creating eblasts to send to organizations and constituents
- Creating donation and registration pages for constituents
NetCommunity for the Non-Developer
NetCommunity is great for getting your organization noticed
NetCommunity - Good online presence for us.
Blackbaud NetCommunity, a necessity for Raiser's Edge
Awards
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Reviewer Pros & Cons
Pricing
What is Blackbaud NetCommunity?
The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks. Blackbaud NetCommunity provides tools to engage alumni and supporters,…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Blackbaud NetCommunity?
Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users:
- Connect in person and create memorable alumni engagement events with online alumni management system tools to help foster a personal connection between alumni and a school
- Share the right message to the right constituent with personalized website content that's dynamically customized to alumni
- Make every email count with donor insight and personalization tools to help reach the right audience with the right message
Blackbaud NetCommunity Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
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Reviews and Ratings
(70)Attribute Ratings
Reviews
(1-6 of 6)Blackbaud NetCommunity helped us raise more funds!
- Ease of donation forms online--secure donation pages are very important to our constituents.
- Broadcast emails to our constituents
- Better capabilities of creating forms within our website's design
NetCommunity - Good online presence for us.
- I like the integration with Raiser's Edge. Having the gifts automatically be processed this way is super safe, and eases a bit of the burden on our gift processing.
- Tracking email statistics once email has been sent.
- Event registrations with the ability to choose multiple options.
- Integration interface with Raiser's Edge has some challenges occasionally with tribute records.
- Working behind the scenes requires a whole new vocabulary and I found it un-intuitive.
- Interaction with Mobile Pay - could be more automated.
Blackbaud Netcommunity is a NET gain in my opion
It integrates well with our Raiser's Edge database and the plug-in to download transactions is pretty smooth.
- Integrate with Raiser's Edge. This is important for us because our staff resources are limited - like any nonprofit - and the smooth integration with oru FundRaising software is critical to our mission.
- Event Registrations work well, you can register for as many events as you like
- The pages are easy for most of the staff to manage, after training, each department helps the web master by making small changes as needed by their respective department.
- Some of the membership information and functionality is limited; we would love to have memberships for an organization, but currently there is not an organization sign on.
- Some of the acknowledgment pages are limited in resource information
- An event dashboard is unavailable at this time - meaning an organization can not sign in and see who is coming as their guest to our gala
NetCommunity - Friend or Foe?
In addition to this we also use NetCommunity to manage our email newsletters and memberships to email lists.
- It is very good at integrating with other BlackBaud products.
- It is also great at providing a simple to understand interface for editing the pages it serves.
- It is fairly straight forward to setup new users and roles for memberships to an email list.
- The upgrade process has never been easy for us. This typically takes more than 3 days to work with support to figure out.
- With the integrations we use it can be difficult to diagnose problems with the system.
- I do not like that it can be very slow at times even with low bandwidth usage.
- The database can grow quickly and become larger than expected.
NetCommunity is a nice product, but Online Express works better for our organization.
NetCommunity works great for online giving and event registrations. The transactions for both are easily integrated into batches in Rasier's Edge. The registration form is a little cumbersome if there is more than one registration unit involved with the event. Donors thought that the form was too lengthy to fill out. The alumni directory was hard for people to understand and really was more trouble than it was worth. We had to give that piece up when we went to Online Express. Sending emails from NetCommunity works well, although our organization has found that we like Online Express much better for this.There is more flexibility with the design of the email and with Online Express you manage the entire process from Raiser's Edge.
NetCommunity is a good product if need a more total website solution. If your organization just needs to be able to manage emails,online donations and event registrations go with Online Express.
- Online donations are easily handled in NetCommunity
- Event registrations work well easily to pull into a batch in Rasier's Edge
- The basic templates can't be changed and you need to pay Blackbaud to redesign them.
- The Alumni Directory isn't very useful.
- The event registration form is cumbersome for donors to use.
Raiser's Edge User? NetCommunity is a MUST!
- Data integration with The Raiser's Edge - data which is collected in Blackbaud NetCommunity directly integrates with The Raiser's Edge interface and can be seamlessly downloaded into the CRM.
- Donation/Event/Membership registration - the product comes with out-of-the-box forms that can be used for these basic functions. They are flexible, but structured enough to integrate the data back to the CRM.
- Email marketing - constituents can be emailed directly from the Blackbaud NetCommunity platform by querying the data available in the CRM. Targeted email communications can be setup as well as ongoing subscriptions/newsetters.
- Content management - general tools to manage content are available. Business users can add/modify/delete this content without tremendous technical expertise. The content can also be shared across multiple websites - or A/B split tested to determine preference.
- Friendly URLs - the product allows for friendly URLs that are also more searchable on the major search engines (i.e. Google, Bing, Yahoo, etc.).
- For mass volumes of data, the Raiser's Edge plug-in can become tedious to manage.